For a couple of years now, American Express has served as my loyal business partner and up until now I’ve never said anything but good stuff about them; But that’s changed now.

After Mastercard and Visa, American Express is the biggest Credit Card issuer in the world. Taking on a smaller issuer as a partner has proven to provide me with a little extra flexibility. As a company I spend over $450.000 USD per month on numerous of ventures. Seeing my uncommon situation, I’ve had nothing but respect for AMEX for taking such a professional and supportive attitude. I told my business partners, I told my friends and a few of my friends ordered an American Express card because of that.

Now all of a sudden, without zero communication their Financial department blocked my cards for over-exposure. At least that was their initial analysis. This heavenly fairytale has been going on for over a week now, and it’s going from authentication problems to talk about bank statements.

I’m not as cocky that I expect a red carpet for every service, but I do expect a company to take care of it’s big clients. Definitely considering that this is for corporate use and you are actually influencing revenue margins and therefor profit numbers.

It looks like the worst is behind us now, but it will definitely be a wile before you’ll hear some recommendations from me again..